Privacy Policy

Welcome to Electron Grove (“we”, “us”, “our”). Our website address is: https://electrongrove.com. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, protect, and share information about you, as well as your rights in relation to that information.

Information Collection and Use

We collect personal information when you visit our site, place an order, subscribe to our newsletter, engage with our services, or leave comments.

This includes:

Personal Identification Information: Such as your name, email, shipping and billing addresses, and phone number when you place an order or subscribe to our newsletter.

Comments: When you leave comments on our site, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to see if you are using it. Following comment approval, your profile picture is visible to the public in the context of your comment.

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images on the website.

Payment Information: For order processing, though we do not store these details post-transaction.

Usage and Technical Data: Including your browsing activity, preferences, and device information.

Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze site usage, and for marketing. If you leave a comment on our site, you may opt-in to save your name, email, and website in cookies for convenience, so you do not have to fill in your details again. These cookies last for one year. Additional cookies are used for login, screen display choices, and when you edit or publish an article.

Embedded Content from Other Websites

Articles on this site may include embedded content from other websites. Such embedded content behaves as if you have visited the other website, which may collect data about you, use cookies, and monitor your interaction with the embedded content.

Data Sharing and Retention

We share your data with trusted third parties for necessary services like order fulfillment and payment processing. If you request a password reset, your IP address will be included in the reset email. We retain your data, including comments and user profile information, indefinitely for recognition, follow-up, and administrative purposes.

Your Rights

You have the right to access, correct, delete, or object to our processing of your personal data. You can request an exported file of your personal data we hold, including any data you have provided to us. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Caching

This site utilizes caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily. Please see https://quic.cloud/privacy-policy/ for more details.

Additional Information

Data Protection and Security: We implement stringent security measures to protect your personal information.

International Data Transfers: Your information may be transferred and processed outside your country with appropriate safeguards.

Automated Decision-Making: We may use automated processes for business operations, with transparency about the logic and consequences.

Children’s Privacy: Our website offers products suitable for a wide audience, including families and children. We do not specifically market to children. We recommend that minors ask their parents for permission before sending any information about themselves to anyone over the Internet and before making any purchases online.

If we become aware that we have inadvertently received personal information from a child without the requisite parental consent, we will delete such information from our records. If you believe we might have any information from or about a child under the specified age without proper consent, please contact us.

Data Breach Notification: In the event of a data breach, we will promptly notify affected individuals and authorities.

Legal Basis for Processing: Our processing of your personal data is based on consent, contractual necessity, legal obligations, and legitimate interests.

Changes to This Policy: We reserve the right to modify this policy, with significant changes communicated through our website and direct communication where appropriate.

Acceptance of This Policy

By accessing and using our website and services at https://electrongrove.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with any part of this Privacy Policy, please do not use our website or services.

For processing activities that require explicit consent (such as certain types of marketing communications), we will obtain that consent through a separate, clear, affirmative action that indicates the user’s agreement to that specific processing.